Refund Policy
Effective date: 2026-09-16
This policy applies to all services offered by Music School, including trial lessons and instrument lessons.
At Music School, we strive to provide a transparent refund policy for our services.
Eligibility for Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.
Exclusions from Refunds
Refunds do not apply to any materials purchased or for lessons that have already been completed. Please review our policy carefully.
How to Request a Refund
To request a refund, please contact our support team with your details and reason for the request. We are here to assist you.
Processing Your Refund
Once your refund request is approved, processing may take up to 14 business days. We will keep you updated throughout the process.
Cancellation Policy
If you wish to cancel your trial lesson, please notify us at least 24 hours in advance to avoid any charges. We appreciate your understanding.